Current Employees:

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The Data Analyst 3 is critical to the success of the Division, ensuring information is accurate and complete according to business rules and in alignment with industry standards and best practices. This role reports to the Assistant Vice President, Development Resources.

The Data Analyst 3 assists in high-priority projects and is responsible for gathering, documenting, and analyzing business requirements for assigned projects. This individual also provides first-level support for Constituent Relationship Management (CRM) and related business application systems utilized by the Division of Development and Alumni Relations. The Data Analyst 3 is accountable for providing excellent customer service, upholding quality assurance standards, and guiding project team members for validation and user acceptance testing.

Essential Responsibilities:

• Work with appropriate divisions and university staff to gather and document business requirements for assigned projects.

• Analyze current business processes and make improvement recommendations to create efficiencies.

• Coordinate and perform business application system testing.

• Create and maintain technical documentation for assigned projects and applications.

• Work with internal and external resources as appropriate to ensure the delivery of excellent customer service.

• Keep up to date with technical and industry developments, particularly service desk and project management methodology for technical implementations.

• Collaborate with other Development Resources personnel to ensure high-quality service and support.

• Serve as a data subject matter expert for the Division's alumni/donor data sets – articulating the nuances of the data and how it should be interpreted/understood.

• Perform data analysis to identify anomalies and make recommendations for automatic identification and remediation of data issues. Filter and "clean" data by reviewing reports, printouts, and performance indicators to locate and correct anomalies.

• Interpret data, analyze results using prescribed techniques, and support division staff regarding data usage to facilitate strategic decisions.

• Create, validate, and generate queries and exports for mailings, e-blasts, and analysis. Use reporting tools to generate the lists

• Other duties as assigned.

Minimum Qualifications:

• A bachelor's degree in a relevant field and a minimum of 5 years of experience or relevant professional experience are required. A combination of education/experience may be considered.

• Proficiency with relational databases, including reporting tools to query databases and extract relevant data.

• Experience retrieving data using SQL is preferred.

• Proven experience working with complex data sets in a distributed data environment.

• Experience with constituent relationship management solutions. Knowledge of Blackbaud product suite preferred, particularly Blackbaud CRM and Blackbaud Data Warehouse.

• Ability to understand large, complex data sets and use this understanding to apply business rules in alignment with data standards/policies.

• Experience in using data visualization tools (i.e., Tableau or similar).

• Ability to correlate heterogeneous information/data into meaningful facts for analysis and reporting.

• Ability to establish goals and objectives that support the strategic plan.

• Strong knowledge of Microsoft Office suite, including Word and Excel.

• Skill in completing assignments accurately and with attention to detail.

• Ability to analyze, organize, and prioritize work under pressure while meeting deadlines.

• Ability to process and handle confidential information with discretion.

• Ability to work independently and/or in a collaborative environment.

• Experience in higher education or nonprofit fundraising preferred.

• Commitment to the University's core values.

  The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

A11

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

Transforming lives

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.