To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. JobWorks, Inc. provides reasonable accommodation to qualified employees and applicants with known disabilities who require accommodation to complete the application process or perform essential functions of the job, unless the accommodation would cause an undue hardship.

The Reemployment Services Program is designed to assist profiled claimants through an early intervention to aid individuals in a quicker return to meaningful employment, assist in reduction of fraudulent claims, and provide a savings to the Unemployment fund. Incumbent serves as an Employment and Training Advisor responsible for ensuring individual development, self-sufficiency, and competitiveness of labor force.

DUTIES:

Serve as local WorkOne RESEA/Employment and Training Advisor, working partially with the selected participants and coordinates the efforts between Unemployment Insurance (UI), Wagner Peyser (WP), Workforce Investment and Opportunity Act (WIOA), staff, and WorkOne partners in each targeted office. In addition to working with RESEA selected participants also provides a variety of services for clientele regarding education, employment, and life-support, including referrals, counseling sessions, and follow-up sessions. Ensures compliance with federal, state, and agency rules and regulations. Ensures agency and individual performance standards are met and/or exceeded.

Coordinate and facilitate (group or individual) meetings, orientations, and assessments;

Conduct (group or individual) training sessions;

Help develop Individual Reemployment Plans (IRP);

Interview and assess customers individual needs to determine appropriate path for Workflow; job-to-job (basic), job-to-job (intensive); or job-to-training-to-job; including ascertaining the need for additional assessment (TABE Survey) for possible referral to Adult Basic Education (ABE) classes or other partner agencies.

Inform and promote the services available through WorkOne and their service partners;

Record and process all pertinent data related to the RESEA grant in TrackOne, Excel or Word documents and any other designated reports as appropriate;

Refers the RESEA customer to the appropriate next step for services and products if necessary.

Performs Non-RESEA job duties of an ETA such as:

Conducts initial needs assessment with clients to identify skills, aptitude, interests, and supportive service needs. Prepares various forms of testing/assessment for clients, including selecting appropriate testing/assessment tools, proctoring tests, and interpreting results for each client. Develops Individual Employment Plan for each client, establishing clients career goals, program services, training, and activities. Makes modifications as needed.

Collects, organizes, and analyzes information obtained through records, tests, interviews, and professional sources. Maintains proper documentation of clients information, activities, and case notes entered into data information system, ensuring compliance and performance. Provides follow-up services to evaluate clients progress and program effectiveness, and inquires about clients employment longevity after placement in a position.

Develops and facilitates regular job search workshops for clients, including providing information on resumes, job search, interviewing, and networking.

Assists clients with writing and revision of job search paperwork, including employment applications, cover letters, resumes, reference letters, thank you letters. Provides practice interviews and networking tips. Assists clients in locating positions of employment in community, including obtaining job listings and employment ads and notifying clients.

Assists co-workers in choosing appropriate enrollments, lans, and referrals for clients. Maintains communication with and refers individuals to other social service agencies.

Maintains strong and positive presence in community in order to promote recruitment and employment of clients. Develops and presents current job search information to instructors of group and individual sessions. Prepares formal presentations on JobWorks, Inc. services and presents information to customers, prospective employers, educational institutions, and other community organizations.

Oversees and maintains files and computer databases ensuring proper documentation are available to support program eligibility, gateway activities, and services received. Assists clients in utilizing computers, including Internet, career software programs, and printer.

Maintains current on occupational, educational, and economic information to assist individuals in deriving vocational and educational objectives. Maintains knowledge of other community agencies and programs and training offered.

Assists in development, implementation, evaluation, and revisions of Dislocated Worker program to meet clientele needs

May occasionally assist with special projects, including, but not limited to, outreach programs, youth internships, and corrections project. May occasionally assist with arranging classroom furniture, office equipment, and heavy objects.

Prepares monthly report, documenting accomplishments.

Attends Operations staff meetings, submits required reports, interprets program information, and makes policy and procedural recommendations.

Serves on Rapid Response Team and attends meetings, providing services to companies which are eliminating workforce.

Performs related duties as assigned.