Description

At Amazon we strive to be Earth's most customer-centric company. Our passion for invention leads us to continually pioneer and globalize new businesses and customer offerings. As a result, Amazon continues to grow and evolve across many different business lines from Retail, Digital and Advertising to AWS, Logistics and Healthcare.

Finance Operations (FinOps) supports all business lines, in every geography across Amazon. By paying our Vendors and Suppliers (Procure to Pay), collecting cash (Order to Cash) and paying our employees (Payroll), on time and accurately, and with the best vendor and employee experience, FinOps plays a vital role as Amazon strives to be Earth's most customer-centric company.

As Amazon continues to grow so does the demand for our FinOps services. To support this expansion, we are recruiting a Customer Obsessed, analytical and detail oriented Senior Business Analyst (BA) to join our FinOps Program Management Office (PMO). We’re not an average company and this is definitely not your average business analyst position. You’ll have the opportunity to really make a difference in a high growth environment, where you will have the ability to work on complex projects that meet our Business and Customer needs, are delivered to a high controllership standard and are scalable and repeatable into the future. This is an exciting, hands-on opportunity to join an area that touches every aspect of Amazon’s wide range of businesses globally.

The BA performs detailed requirements analysis from a people, process and technology perspective, with a razor-sharp focus on the customer. You will:

• Lead requirements analysis, validation, verification and approval, ensuring that requirements are complete, consistent, feasible and traceable.

• Translate business and customer requirements, leveraging data analysis tools to provide timely, meaningful and consumable information that drives significant business value.

• Work with Amazon’s technical teams, process owners and subject matter experts to effectively design, develop, test and launch automated, scalable solutions that address customer needs while meeting our high controllership standards.

• Ensure requirements traceability and manage change requirements through effective change control processes and tools.

• Dive deep to evaluate business processes and identify problems and opportunities.

• Partner with operational teams and process owners to problem solve during design, testing and deployment. Ensure efficient transition to operational business as usual.

• Create business analysis artefacts and processes that can be standardized and repeated, increasing the maturity and effectiveness of our teams.

• Develop optimization and automation strategies of business processes.

• Influence stakeholders to ensure relevant deadlines are met; communicate critical information effectively to stakeholders, including senior leadership, to facilitate rapid decision making and problem solving.

Who are we looking for?

• To succeed, you will demonstrate the ability to work independently while dealing with high levels of ambiguity.

• You have a natural analytical way of thinking, diving deep into a problem, product and process and be able to explain difficult concepts to tech and non- tech users.

• Additionally, you will have a proven ability to learn quickly, distil complex scenarios into easily understandable synopses and communicate persuasively, in both written and oral form.

Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly.

We are open to hiring candidates to work out of one of the following locations:

San Jose, CRI

Basic Qualifications

• 5+ years of tax, finance or a related analytical field experience

• Bachelor's degree

• Experience defining requirements and using data and metrics to draw business insights

• Experience with Excel

• Experience with SQL

• Experience making business recommendations and influencing stakeholders

Preferred Qualifications

• Master's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field