At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The Job

Reporting to the Global Industrial Engineering Leader this individual will coach, mentor and provide leadership to field based management teams to improve their leadership skills in supporting the global labor transformation initiatives. The Industrial Engineer will serve as the subject matter expert for operations management and team leadership skills across multiple business lines during the international field-based optimization projects.This position will review project baseline measurements, provide recommendations for workflow improvements and job station set up, review the local management’s daily/weekly operating plans, recommend improvements to the daily/weekly operation plan and coach the local management to achieve higher performance.

The Responsibilities

• Engage with business unit leaders, leaders in regions/countries to ensure program has full understanding of business requirements to inform plan and prioritization

• Conduct train-the-trainer classes to enable a faster and more complete adoption in various countries and Regions

• Work on cross-functional teams to perform problem analysis, engineer and re-engineer a wide variety of business processes across multiple business lines

• Deliver results partnering globally with key functional and business leaders

• Develop engineered work standards and work targets using the MOST system and will introduce 5S/Lean principles throughout all the optimization training projects

• Operational Excellence, Standards & Compliance–Regularly attend business review meeting and meet with Operations Managers and Supervisors to review operational results

• Ensure hands on, active leadership, and that decisions are made based on review and analysis of activity to understand resource allocation, business capacity, challenges and opportunities

The Person

• Requires a Bachelor’s degree in Engineering, Economics or other technical degree(and/or equivalent experience), 3+ years of in Operations Management or Engineering required

• Logistic experience a plus knowledge and experience of how to define KPIs, set work targets and install management methods and tracking tools

• Successful track record with field projects and deployments

• First class technical experience and a strong analytical approach with experience in:

• Operational efficiency

• Develop and implement optimization action plans and be held accountable to timelines and sustained measurement

• Translation of existing work flows into the M.O.S.T. system

• Ability to process and analyze data with Excel, VBA is a plus

• Process improvement (LEAN/Six Sigma experience a plus but not essential)

• Intelligent, self-starter with a pragmatic engineering mind-set

• Bias for action; performance driven with the confidence to operate independently

• Ability to influence effectively across different cultures

• Excellent leadership, communication and influencing skills

• Decisive, straightforward and a team player

• A track-record of coaching and developing geographically disparate teams

• Willing to travel extensively across the international operations on a frequent basis

• Leadership: ability to coach and mentor teams in the field

• TechnicalCapabilities: be able to solve complex operational and staffing questions and solve for the best engineered/operational model

• Data Management: understand Iron Mountain’s various information systems (SKP, O’Neil, SecureBase, Roadnet, Route4Me, Territory Planner, OER, RCO) and management processes (PMT, MOST and OEP) to a level where able to mine information from the systems to support intelligent decision making

• Global Outlook: ability to operate in a global business, understanding the importance of cultural diversity while at the same time being able to drive effective change across different cultures

• Drive Change: in the face of resistance and conflicting views, have the ability to push through new ways of thinking and work both within their team and the wider finance organization (ability to constructively challenge the status quo, identify improvements and engage with all relevant parties to gain commitment and ensure success. A change agent that is passionate about speed and simplicity.

• Results Leadership: ensures customer focus, optimizes execution, drive organizational success, leads boldly

• Personal Leadership: respected and trusted leader with proven track record of achievement, adept management skills, reputation as a leader of change and passion about speed and simplicity. Ability to rapidly develop strong rapport and build relationships with individuals and teams at multiple levels of the organization

Category: Project/Program Management Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0074428